Next generation EPOS from Futura
Futura are proud to announce the launch of their new 4th generation, EPOS solution designed for high street retailers fashion and giftware brands that are looking to expand and trade internationally. The solution is hardware and database independent, and able to run on both Windows and Linux, a key benefit to tier 1 enterprise businesses. Futura 4POS also takes a ‘best in breed’ approach to Head Office systems, providing retailers with complete flexibility as to whether they implement Futura4POS alongside Futura’s award winning head office…
3 Ways to Improve Customer Satisfaction
Best retail habits For over 20 years, we have worked with innovative lifestyle retailers and we have identified the three retail habits the most successful retailers adopt to: improve accuracy and increase customer satisfaction With Futura you’ve got a rich, fully functional management system to help you, so NOW is the time to exploit it and get that competitive edge! Habit No 1 – Learn more about your customers Do you know why your customers love your products and what drives loyalty to your…
Omni-channel – latest buzz word or fundamental necessity?
Multi-channel has seen a huge step change in retailing and it’s one most retailers have more or less embraced. It’s a term we’ve all gotten used to and a strategy that continues to challenge everyone. For customers, it means enjoying a better experience with more choice and convenience in how they interact with your brand and purchase products, without the restrictions of high street opening hours or different time zones. For Retailers it means benefiting from far greater reach than would otherwise be possible, without…
Group Training Sessions for 2014
On the Futura website today has been released the group training session dates for 2014. Over the years many of our customers have benefited from group training seminars run at our training facilities in Tidmarsh, Reading. These sessions are open to all our customers and provide a highly cost effective option to train new staff or refresh existing staff knowledge. At a cost of only £110-00 + VAT per delegate per day, including light refreshments and lunch, this is unbeatable value. To ensure the quality of…
Loyalty – Get Closer to your Customers
Loyalty programmes are no longer the sole domain of large grocery or high-street chains. For many retailers the thought of more equipment or processes at the till could seem off putting, but today’s loyalty card schemes are fully integrated, collecting customer data at the till or on the web, quickly and easily. Loyalty card schemes offer smart retailers a chance to understand what their customers like best, engage customers on an on-going basis and boost sales – often by as much as 10%. For…