Global expansion – why Cath Kidston is using Futura in Shanghai
The shopping experience should be “as enjoyable and easy as possible” according to Mike Padfield, IT Director for Cath Kidston. Designed specifically for high street retailers that want to expand and trade internationally, our new enterprise level EPOS solution guarantees full stock visibility across the entire estate and continuity of trading – even if network errors or server interruptions are experienced. It’s also hardware and database independent, running on both Windows and Linux. So, when Cath Kidston opened a two storey store in Shanghai’s most…
If you integrate & connect you’ll improve warehouse productivity & customer expectation
It has been quite astonishing how rapidly smart phones and mobile devices have become commonplace. Today’s consumer is always connected; they can browse and shop 24/7 whether at home, or on the move. It’s something you can’t ignore and successful retailers are those who adapt to the new mobile world. While tablets and in-store wi-fi can enable staff and improve the shopping experience, understanding how and when to adopt new technologies remains challenging. The important thing is not to lose sight of the basics, because…
Are you getting the most from your customer data?
Recent stories in the press like Glynn Davis’s article discussing evolving skill-sets in interpreting and analysing customer data in Retail Bulletin, highlight a real issue. He argues that more emphasis should be placed on mathematics and data in the retail marketing role, if retailers are to make sense of, and profit from, the sheer breadth and volume of customer data now at their fingertips. As he explains, “not only have the volumes of data increased, but the variety has also grown massively – now taking…
EDI – the secret to supply chain control
Retail systems specialists Futura explain why EDI is the next big thing for mid-tier retailers. Successful retail operations depend on strong supply chain control. This is especially important for lifestyle and fashion retailers, where the agility to respond rapidly to seasonal demands and changing styles is critical. But with more channels and more products, an increasingly switched on consumer and a truly global supply base, it gets more and more complex. Manual systems simply can’t keep up which is why we believe electronic data interchange (EDI)…
RBTE 2014 – Visit Futura and see our new EPOS solution
Retail Business technology Expo 2014, RBTE, takes place on the 11th and 12th March at Londons Earls Court and at Futura we are busily getting ready to showcase our exciting new 4th generation, enterprise level EPOS solution. Futura4POS has been written from the ground up and designed for large lifestyle and fashion retailers, as well as brands looking to expand and trade internationally. With an advanced systems architecture and 2-byte character set, supporting the widest range of languages, Futura4POS is a fully scalable, real time…