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Log a Support Call

If you have any questions or are experiencing any issues with your  FuturERS installation, please log a support call with our help desk.

 

You can do this via two methods;

  • Call us on on +44 (0)1189 841925
  • Or log your issue here on the interactive on-line Customer Support Hub.

Key features of the customer hub include enhanced ticket management and improved communications, importantly the system provides complete visibility so you can monitor the progress of your support call.  Plus there are knowledge base articles with tips and guides to common problems for you to access.

New Users

To sign up as a new user on the curtomer supoprt hub please email support@futurauk.com.

For further details on how to use the Customer support hub please download the help guide here.

Remote Access