Attractions
Maximise Your Gift Shop's Retail Potential
For museums, visitor attractions, and heritage sites, your gift shop plays a vital role in enhancing the visitor experience and boosting revenue.
Whether you’re managing peak season surges, fluctuating demand, or seasonal product lines, Futura’s powerful EPOS and inventory management system will keep your retail operation running smoothly, allowing you to focus on what matters most—your visitors.
Streamlined Retail for Busy Attractions
With fast transaction times, flexible product categories, and quick item searches, even non-barcoded products like postcards and souvenirs can be processed quickly, keeping queues to a minimum during high-traffic periods.
Complete Visibility & Control
Futura’s powerful reporting tools monitor sales trends, identify bestsellers, and give stock visibility in real-time. Smart features like predictive ordering, automatic replenishments, and suggested reorders ensure that your stock is always optimized, helping you avoid markdowns and overstocking throughout the year.
Built for Growth: Omni-channel Integration
Futura seamlessly integrates your in-store, online, and mail order sales, offering real-time stock management across all channels.
As your retail needs grow, additional features can be easily added, from e-gift cards to customer loyalty.
Futuras integration with our online shop is crucial to our business growth strategy. The real-time integration preventing the duplication of original art sales online and in-store. The support service is excellent.
Glyndebourne Shop
Key features for visitor attraction gift shops
We know there are unique challenges when running a successful retail gift shop within a visitor attraction; Our customers tell us these features matter most.
Speedy Transactions & Queue Management
Fast processing: The ability to quickly scan items, including non-barcoded items like souvenirs and postcards, to reduce wait times.
Hotkeys for Popular Items: Customizable hotkeys for commonly sold or difficult to label items to speed up sales, especially during busy periods.
Multiple Payment Methods: Support for contactless payments, mobile payments, and gift cards to accommodate modern purchasing habits.
User-Friendly Interface
Intuitive Design: A system that’s easy to learn and use for seasonal or part-time staff, minimizing training time.
Touchscreen Functionality: Simplifies the sales process, making it easier for staff to process transactions quickly and accurately.
Real-Time Stock Control
Real-Time Stock Visibility: Provides instant insight into stock levels across multiple locations helping staff check availability instantly.
Goods In: Book goods in via scanners or manual counts, handling under or over deliveries with precision.
Inter-branch transfers: Easily move stock between locations to meet demand at peak times.
Simplify stocktaking: with handheld scanners or manual lists, and run inventory counts by product hierarchy, attributes, suppliers, or entire stores. Comprehensive reporting helps manage discrepancies and ensure accurate inventory valuation.
Barcode labelling: producing labels manually or automatically at purchase order, goods in and when making price changes, with customizable designs to fit your needs.
Omni-Channel Retailing
Seamless Integration: Futura seamlessly integrates with all major eCommerce platforms, whether through our Shopify plugin or by leveraging our robust API. Providing unified stock control and sales reporting.
Unified Customer Experience: Provide a smooth, consistent journey across both online and offline channels with centralized customer management, loyalty points, and gift cards instore and online.
Order Management and fulfillment: Streamlined order processing with automated order management and pick and pack dispatch all in one place.
Flexible Product Management
Support for Non-Barcoded Items: Easily sell items without barcodes, such as small souvenirs or handmade products, through fast item search or product categories
Flexible Pricing & Promotions: Allows for varied pricing structures, seasonal promotions, discounts, and offers to engage visitors.
Bulk Importing: Add large numbers of new seasonal products quickly and efficiently
Scalability & Flexibility
Adaptable System: Easy to scale and grow with the attraction’s evolving needs, such as adding new outlets, pop up shops or expanding into online sales.
Customisable Features: Loyalty programs, digital receipts, gift cards can all be added to strength brand loyalty and encourage return visits.
Advanced Inventory Management
Automatic Reordering: Suggests reordering based on stock levels and sales patterns to prevent stockouts and overstocking.
Seasonal Stock Management: Manage product categories and lines that fluctuate with seasonal or event-based demand, ensuring stock is always optimized.
Automated replenishments: Effectively handle seasonal surges using options like one-to-one replenishment logic or sales-driven optimum values, ensuring smooth management of new stock arrivals.
Integration with Other Systems
CRM Integration: Connect with customer relationship management tools to better track visitor engagement and preferences.
Accounting Software Integration: Automate financial reporting and integrate with accounting software to streamline the financial side of the business.
Visitor Experience Integration: Tie into ticketing or membership systems to provide a seamless visitor journey across attractions, events, and gift shops.
Futura is trusted by some of the most iconic museums and visitor attractions around the World, including London Zoo, Thorpe Park, Warwick Castle, The Science Museum, The London Transport Museum, Alton Towers, Madame Tussauds, Heide Park, Legoland and many more.
Members of Museums + Heritage Advisor, supporting museums, heritage organisations and visitor attractions across the UK
