EPOS

An EPOS (Electronic Point of Sale) system is a combination of hardware and software that helps businesses process sales and manage day-to-day operations. More than just a traditional till, a modern EPOS till system streamlines transactions, tracks inventory, manages customer data, and provides valuable business insights. It’s an essential tool for any retail business looking to improve efficiency and customer service.

Using an EPOS system like Futura’s typically involves:

• Processing Sales: Staff scan product barcodes or select items on a touchscreen interface. The system calculates the total, applies discounts or loyalty points, and processes payments via integrated card readers or cash drawers.
• Managing Inventory: As items are sold, the system automatically updates stock levels. Staff can also use it for stocktaking, receiving new deliveries, and managing inter-branch transfers.
• Customer Management: You can capture customer details at the point of sale, track purchase history, and manage loyalty schemes.
• Reporting & Analytics: Access reports on sales performance, popular products, staff productivity, and other key metrics to make informed business decisions.
• Staff Management: Employees log in to the system, which can track their hours and sales performance.

POS (Point of Sale) refers to the actual place where a transaction occurs (e.g., the checkout counter). A basic POS system might just include a cash register and a card reader.

An EPOS (Electronic Point of Sale) system is a more advanced, computerised version that provides a much wider range of functionalities beyond just processing sales. This includes inventory management, customer relationship management (CRM), detailed reporting, and often integration with other business systems – all features central to Futura’s offering. Essentially, EPOS is a more comprehensive and intelligent POS system for retail.

The cost of an EPOS system can vary significantly based on several factors, including:

• Software features and complexity: More advanced functionalities and customisations may influence the price.
• Number of tills and users: The scale of your operation will impact licensing costs.
• Hardware requirements: The cost of tills, scanners, printers, and payment devices.
• Support and maintenance packages: Ongoing support and updates.
• Integration needs: Connecting with other existing software (e.g., accounting, e-commerce).

Futura offers tailored solutions, so we recommend contacting us directly for a personalised quote based on your specific business requirements. We aim to provide a transparent breakdown of costs for your EPOS system.

tting up an EPOS system generally involves:

• Consultation and Planning: Discussing your needs with us to determine the right hardware and software configuration.
• Hardware Installation: Setting up the physical components like tills, scanners, and payment devices.
• Software Configuration: Installing the retail point of sale software, configuring settings, importing product data, and setting up user accounts.
• Staff Training: Ensuring your team knows how to use the system effectively.
• Testing: Running test transactions and processes to ensure everything works correctly.
• Go-Live: Launching the new system.

Futura provides comprehensive support throughout the setup and implementation process to ensure a smooth transition.

The best EPOS system for your business depends entirely on your unique needs, size, industry sector, and future growth plans. Consider factors like:

• The specific features you require (e.g., advanced inventory management, loyalty programs, omnichannel capabilities).
• Your budget.
• The level of support and training you need.
• The scalability of the system.
• Ease of use for your staff.

We recommend scheduling a consultation with the Futura team to assess your requirements and see how our retail POS system can be tailored to meet specific challenges and goals.

Our EPOS system offers a multitude of benefits, including:

• Faster and more accurate checkouts: Speed up transaction times and reduce errors.
• Real-time inventory management: Keep track of stock levels across all channels, minimising stockouts and overstocking.
• Improved customer relationship management (CRM): Capture customer data to personalise experiences and implement loyalty programs.
• Powerful reporting and analytics: Gain valuable insights into sales trends, best-selling products, and staff performance.
• Streamlined operations: Integrate various aspects of your retail business, from sales to stock control.
• Omnichannel capabilities: Seamlessly connect your in-store and online sales channels for a unified customer experience.
• Enhanced security: Protect sensitive sales and customer data.

The Futura EPOS is a locally installed system, not a cloud-based POS system. This offers several important advantages for small to mid-sized retailers:

• Greater Control and Reliability: Because the system is locally installed, it’s not dependent on internet connectivity. This means your business can continue to process transactions and serve customers even during internet outages, providing uninterrupted operations and customer satisfaction.
• Enhanced Data Privacy and Security: With a locally hosted system, sensitive customer and sales data remain on-site under your direct control, rather than on third-party servers. This can be particularly beneficial for businesses handling high transaction volumes or those concerned about data security.
• Cost Efficiency: A one-time licensing or flat-fee structure for our locally installed system can be more cost-effective in the long term compared to the recurring subscription costs that are often associated with cloud-based POS systems.
• Customisation and Integration: A local POS system offers the flexibility to customise and integrate the software to fit your specific business needs, providing the performance you need to grow and compete.

Our software is designed to work with a range of reliable POS hardware, including touch screen tills, barcode scanners, receipt printers, and payment terminals. We can advise on the best hardware setup to suit your specific store environment and transaction volumes.

Yes, our retail point of sale software is designed with integration in mind. We offer integrations with various third-party applications, including accounting software,  payment gateways, and e-commerce platforms, to ensure a seamless flow of data across your business operations.

Futura is committed to providing excellent customer support. We offer a range of support services, including installation, training, and ongoing technical assistance to ensure you get the most out of your EPOS till system.