Are your systems talking?

Keeping your store and online customers happy means delivering great performance. This depends on a multitude of fine-tuned elements and functions covering every aspect of your business. Ensuring all these systems and processes talk to each other, is more important still. I believe your challenge is not just about integrating online and offline channels. The key is real time inventory, but this requires your EPOS and retail management systems, warehouse applications, e-commerce systems, customer analytics, loyalty programmes and accounting  to be connected seamlessly. The fall-back…

RBTE 2015 – Futura Retail Solutions demos full EPOS retail management system on stand 556

RBTE 2015

Next week the Retail Business Technology Expo (RBTE) 2015 will opening it doors at its new venue, Olympia Grand, London. Here at Futura we are looking forward to a busy two days finding out about the latest exciting industry innovations and showcasing our own latest developments. Lifestyle retailers, department stores and fashion retailers attending RBTE can find out how to enhance their customers’ buying experience dramatically, Futura’s core system can manage multiple functions including EPOS, merchandising and gift cards and includes full CRM and Ecommerce…

Improving fulfilment & warehouse productivity

If you are struggling to fulfil online sales or need increased speed and accuracy in the warehouse look no further – Futura has the solution. Over the past months we have been developing links to Peoplevox, a leading web-based warehouse management solution, and this new integration is now available to all Futura customers. A consequence of expanding online demand means more pressure in the warehouse. It’s a nice problem to have but one that every retailer must get on top of fast. Integration work has created…

Creating a virtual shop window

Howleys Toy Stores

E-commerce and the multitude of online channels now available present a real opportunity for ambitious retailers. For smaller retailers particularly it’s an obvious way to extend your footprint without opening new stores and will even put your products in front of a global marketplace. With more and more consumers searching out products on-line, it’s a great way of levelling the playing field and giving you the chance to win more consumers. Delivering sales across multiple channels might look complex, but, with e-commerce platforms like Channel…

From disaster to opportunity – a face lift for Clerys

Nobody wants a disaster but just sometimes it can be a real opportunity, and for Clerys department store, part of Dublin’s retail landscape since 1853, a flood in 2013 provided the impetus to completely remodel the store. While adding glamorous new interiors to ensure its continued attraction as a Dublin shopping destination and one of the world’s first purpose-built department stores, the makeover also provided the opportunity to re-evaluate its shop floor technology.  Clerys wanted to improve the customer experience and tightly integrate its many…

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