This year’s roundup from Futura
– Tina Royall reviews how customer feedback has helped to shape EPOS developments It’s been an exciting year for Futura as more and more retail brands use our EPOS and inventory control systems to support their growing businesses. New clients include Saltrock, a north Devon lifestyle brand; Santoro, a global retailer of design-led gifts and apparel; Steel and Jelly, a contemporary menswear brand; and Max 99p, one of the UK’s newest fixed-price retailers. Our long-standing client, Cath Kidston, has expanded into Japan using Futura4POS to consolidate its…
WHAT’S NEW FROM FUTURA in 2015? – an update from Futura’s recent User Group Forum
What did you miss? Well, in addition to exciting new features to standard Futura ERS, Futura’s new POS solution was unveiled in Reading last month to leading lifestyle retailers at our UK user forum. Database and operating system independent, Futura4POS works seamlessly with Futura’s Enterprise Retail System, but is equally at home with other standard ERP platforms such as SAP. Using an entirely modern, Java based, IT architecture, Futura4POS delivers what progressive lifestyle and fashion retailers need, especially brands looking to expand and trade internationally. A…
RBTE 2015 – Futura Retail Solutions demos full EPOS retail management system on stand 556
Next week the Retail Business Technology Expo (RBTE) 2015 will opening it doors at its new venue, Olympia Grand, London. Here at Futura we are looking forward to a busy two days finding out about the latest exciting industry innovations and showcasing our own latest developments. Lifestyle retailers, department stores and fashion retailers attending RBTE can find out how to enhance their customers’ buying experience dramatically, Futura’s core system can manage multiple functions including EPOS, merchandising and gift cards and includes full CRM and Ecommerce…
How great is your customer service?
Customer service is a major factor in shaping an individual’s shopping experience — when it’s good, it contributes in no small way to continuing loyalty. And it’s one of the elements that defines your brand. But, unless asked, few customers will stop to think about good service. It’s only when it goes wrong that it gets their full attention. And, you’ll either hear about it quickly or lose them as customers. Only occasionally will you get the opportunity to turn the situation around. So – good…
Futura4Loyalty – Futura’s Secret Weapon to Dramatically grow your Sales
With price being the deciding factor on the High Street, are you doing everything you can to keep your customers closer and feeling rewarded? Would greater customer insights make your promotions more profitable? What could you do with the details of 40,000 loyal customers and how much extra turnover could that bring you? For a quick way to improve your customer service, get enhanced customer profiles and to give your customers personalised offers so they can buy more of what they want check out Futura’s…