• Time to learn

    Group Training dates 2019

    Monday, March 18, 2019

    Now available on the Futura website are the dates for 2019’s Group Training sessions.  These sessions are open to all our customers and are a highly cost effective option for training new staff or refreshing existing staff knowledge. At a cost of only £175-00 + VAT per delegate per day, including light refreshments and lunch, this is unbeatable value. To ensure the quality of the training delivered the maximum number of delegates that can be accommodated in one session is 8.* At the beginning of each session the…

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    Ready for Christmas? – 9 tricks for POS performance

    Wednesday, November 7, 2018

    Post first published on The Retail Bulletin here. The busiest time of year for most retailers is upon us once again and with sales during the festive period accounting for a considerable proportion of annual revenues your preparations for merchandising, shop displays, and festive marketing should be well underway. Optimising performance at the till is also crucial and there are a number of areas to think about as the big shopping events of Black Friday and Christmas approach. Here are 9 tricks to get you…

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    Making Till Receipts Work Harder

    Thursday, November 1, 2018

    How often do you think about the humble till receipt? It is, of course, an essential record of each transaction and if a customer needs to return something they need to hang on to it. But in the run-up to the festive season you might be thinking about how you can turn your till receipts into promotional tools, or at the very least make them work harder.  Perhaps you want to change or modify the text printed on your receipts. Maybe add a Christmas greeting,…

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    Best ten features in the latest version of Futura – 3.34

    Wednesday, June 20, 2018

    There are a whole host of additional features and product upgrades to improve functionality, productivity and ease of use in version 3.34 of Futura.  Some will add new or extended capabilities either requested by users, or identified as part of a programme of continuous improvement, and others are improvements to processes and screens you are already familiar with. The new version is available now, some of you have it already, if you need help with implementing or understanding any of the features or are undecided…

  • Improve-your-merchandising

    Improving your merchandising ensuring customer loyalty

    Friday, April 20, 2018

    By Tina Royall, Marketing Director at Futura Retail Solutions Retail can be a fine balance between limiting how much capital is tied up in stock and ensuring customers aren’t disappointed when items aren’t available. For lifestyle and fashion brands this can be especially challenging with changing trends, seasonal variations and even geographic differences to think about. So the ability to plan your inventory accurately, achieve the right balance between different product categories, sizes and colours, while maximising sell-through and minimising any losses from discounting or…

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    How to Choose the Right POS System for Your Retail Business

    Wednesday, February 21, 2018

    What to consider when choosing an EPoS system 1. Meeting the daily demands of your customers One of the most important business decisions a retailer will ever make is the POS system they use. In fact, today’s competitive market demands a system that meets the daily demands of your customer even during the busiest days of the year. Studies have shown that customers who experience a smooth payment process are more likely to use that retailer again. Whether the shopper is returning an unwanted gift…

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    Easier & faster… with Futura4Data

    Tuesday, January 30, 2018

    Getting data in and out of your retail system is one of those essential tasks that many of you are probably faced with every day and one that can be quite laborious and time-consuming, especially if you are typing information in manually. That’s why we created Futura4Data – a flexible user-friendly interface to import and export bulk data in Futura using files rather than manual data entry. Its designed to save you time, improve accuracy and even automate recurring tasks. It’s a modular solution covering…

  • Christmas-shopping-at-retailers

    Merry Christmas From Futura – 2017 Highlights

    Thursday, December 14, 2017

    Futura’s 2017 User Group was a chance for Futura’s customers to hear of key technical developments, meet like-minded retailers and learn more about optimising their EPOS platform over 2 days. The feedback from the event was very positive, the topics that generated the most interest were:

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    Catch Up And learn More With Futura’s Next User Group Forum October 2017

    Thursday, August 10, 2017

    Futura’s next user group forum coming soon on 10 and 11 October 2017!  Dates: 10th or 11th October Location: Royal Berkshire Conference Centre, Madejski Stadium, Reading, Berkshire Delegate Passes: Two free delegate passes per customer Yes, it’s that time again; we are excited to announce Futura’s next User Group Forum for all customers, taking place early October. Your chance to catch up, discover more and swap experiences. This is your event, designed to unveil and explain the benefits of all key developments, but also a great…

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    Getting a handle on till behaviour – new POS Audit Reports from Futura

    Thursday, May 25, 2017

    Delivering business transparency at the till? Improving cashier productivity at the till and increasing customer service continue to be some of the big challenges facing retailers of all sizes. Shrinkage too is still a problem. One way to get on top of this is to improve your understanding of till behaviour. Good analysis here can tell you a lot about how your business is performing and will help you to identify star performers. Importantly it can also show where training might be required to correct…

Futura News

Improving fulfilment & warehouse productivity

If you are struggling to fulfil online sales or need increased speed and accuracy in the warehouse look no further – Futura has the solution. Over the past months we have been developing links to Peoplevox, a leading web-based warehouse management solution, and this new integration is now available to all Futura customers. A consequence of expanding online demand means more pressure in the warehouse. It’s a nice problem to have but one that every retailer must get on top of fast. Integration work has created…

Howleys Toy Stores

Creating a virtual shop window

E-commerce and the multitude of online channels now available present a real opportunity for ambitious retailers. For smaller retailers particularly it’s an obvious way to extend your footprint without opening new stores and will even put your products in front of a global marketplace. With more and more consumers searching out products on-line, it’s a great way of levelling the playing field and giving you the chance to win more consumers. Delivering sales across multiple channels might look complex, but, with e-commerce platforms like Channel…

From disaster to opportunity – a face lift for Clerys

Nobody wants a disaster but just sometimes it can be a real opportunity, and for Clerys department store, part of Dublin’s retail landscape since 1853, a flood in 2013 provided the impetus to completely remodel the store. While adding glamorous new interiors to ensure its continued attraction as a Dublin shopping destination and one of the world’s first purpose-built department stores, the makeover also provided the opportunity to re-evaluate its shop floor technology.  Clerys wanted to improve the customer experience and tightly integrate its many…

5 things you need to KNOW about the New Version of Futura

To improve functionality, increase flexibility and make working with Futura even more productive for both in-store and head office staff, Futura has announced version 3.26 which includes an extensive range of new technical settings, user enhancements and changes. If you have already implemented the new version and need help using specific features, or if you are thinking about moving up to 3.26 but haven’t taken the plunge, don’t forget the Futura team is here to help. Telephone the team today on 0118 984 1925. For…

Global expansion – why Cath Kidston is using Futura in Shanghai

The shopping experience should be “as enjoyable and easy as possible” according to Mike Padfield, IT Director for Cath Kidston. Designed specifically for high street retailers that want to expand and trade internationally, our new enterprise level EPOS solution guarantees full stock visibility across the entire estate and continuity of trading – even if network errors or server interruptions are experienced. It’s also hardware and database independent, running on both Windows and Linux. So, when Cath Kidston opened a two storey store in Shanghai’s most…

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