• Upgrade

    Top ten Features in the latest Futura release – 3.36

    Thursday, September 19, 2019

    The latest version of Futura, V3.36 is available now, it contains a wide variety of additional features to improve your Futura experience. Some of the enhancements add new or extend capabilities either requested by users, or identified as part of a programme of continuous improvement, and others are improvements to processes and screens you are already familiar with. If you need help with implementing or understanding any of the features or are undecided about upgrading to the latest version don’t forget we are here to…

  • Time to learn

    Group Training dates 2019

    Monday, March 18, 2019

    Now available on the Futura website are the dates for 2019’s Group Training sessions.  These sessions are open to all our customers and are a highly cost effective option for training new staff or refreshing existing staff knowledge. At a cost of only £175-00 + VAT per delegate per day, including light refreshments and lunch, this is unbeatable value. To ensure the quality of the training delivered the maximum number of delegates that can be accommodated in one session is 8.* At the beginning of each session the…

  • Are-you-ready-for-christmas-retail

    Ready for Christmas? – 9 tricks for POS performance

    Wednesday, November 7, 2018

    Post first published on The Retail Bulletin here. The busiest time of year for most retailers is upon us once again and with sales during the festive period accounting for a considerable proportion of annual revenues your preparations for merchandising, shop displays, and festive marketing should be well underway. Optimising performance at the till is also crucial and there are a number of areas to think about as the big shopping events of Black Friday and Christmas approach. Here are 9 tricks to get you…

  • Customer Collecting Till Receipts

    Making Till Receipts Work Harder

    Thursday, November 1, 2018

    How often do you think about the humble till receipt? It is, of course, an essential record of each transaction and if a customer needs to return something they need to hang on to it. But in the run-up to the festive season you might be thinking about how you can turn your till receipts into promotional tools, or at the very least make them work harder.  Perhaps you want to change or modify the text printed on your receipts. Maybe add a Christmas greeting,…

  • futura4data-new-version 3.34

    Best ten features in the latest version of Futura – 3.34

    Wednesday, June 20, 2018

    There are a whole host of additional features and product upgrades to improve functionality, productivity and ease of use in version 3.34 of Futura.  Some will add new or extended capabilities either requested by users, or identified as part of a programme of continuous improvement, and others are improvements to processes and screens you are already familiar with. The new version is available now, some of you have it already, if you need help with implementing or understanding any of the features or are undecided…

  • Improve-your-merchandising

    Improving your merchandising ensuring customer loyalty

    Friday, April 20, 2018

    By Tina Royall, Marketing Director at Futura Retail Solutions Retail can be a fine balance between limiting how much capital is tied up in stock and ensuring customers aren’t disappointed when items aren’t available. For lifestyle and fashion brands this can be especially challenging with changing trends, seasonal variations and even geographic differences to think about. So the ability to plan your inventory accurately, achieve the right balance between different product categories, sizes and colours, while maximising sell-through and minimising any losses from discounting or…

  • Woman-Futura-Shoes-EPOS

    How to Choose the Right POS System for Your Retail Business

    Wednesday, February 21, 2018

    What to consider when choosing an EPoS system 1. Meeting the daily demands of your customers One of the most important business decisions a retailer will ever make is the POS system they use. In fact, today’s competitive market demands a system that meets the daily demands of your customer even during the busiest days of the year. Studies have shown that customers who experience a smooth payment process are more likely to use that retailer again. Whether the shopper is returning an unwanted gift…

  • post-user-group-forum-image

    Easier & faster… with Futura4Data

    Tuesday, January 30, 2018

    Getting data in and out of your retail system is one of those essential tasks that many of you are probably faced with every day and one that can be quite laborious and time-consuming, especially if you are typing information in manually. That’s why we created Futura4Data – a flexible user-friendly interface to import and export bulk data in Futura using files rather than manual data entry. Its designed to save you time, improve accuracy and even automate recurring tasks. It’s a modular solution covering…

  • Christmas-shopping-at-retailers

    Merry Christmas From Futura – 2017 Highlights

    Thursday, December 14, 2017

    Futura’s 2017 User Group was a chance for Futura’s customers to hear of key technical developments, meet like-minded retailers and learn more about optimising their EPOS platform over 2 days. The feedback from the event was very positive, the topics that generated the most interest were:

  • Futura-User-Group-Foum-headline-image

    Catch Up And learn More With Futura’s Next User Group Forum October 2017

    Thursday, August 10, 2017

    Futura’s next user group forum coming soon on 10 and 11 October 2017!  Dates: 10th or 11th October Location: Royal Berkshire Conference Centre, Madejski Stadium, Reading, Berkshire Delegate Passes: Two free delegate passes per customer Yes, it’s that time again; we are excited to announce Futura’s next User Group Forum for all customers, taking place early October. Your chance to catch up, discover more and swap experiences. This is your event, designed to unveil and explain the benefits of all key developments, but also a great…

Futura News

Crew Clothing - Successful Onmi-channel Retailer

The Cross Channel Experience

This month, Internet Retail Magazine has published a special supplement focusing on the Omni-Channel retail experience.   Futura were proud to feature as one of the contributors in the supplement looking at the ways technology should support what the customer expects from today’s retailer when it comes to ‘knowing’ their clients and delivering a seamless service across channels.   Giftcards, Customer Loyalty, Stock management; all issues that are heavily dependent on having the right retail software solution both in store and on-line. Other topics focused on include…

Customer Service

How great is your customer service?

Customer service is a major factor in shaping an individual’s shopping experience — when it’s good, it contributes in no small way to continuing loyalty. And it’s one of the elements that defines your brand. But, unless asked, few customers will stop to think about good service. It’s only when it goes wrong that it gets their full attention. And, you’ll either hear about it quickly or lose them as customers. Only occasionally will you get the opportunity to turn the situation around. So – good…

Lovisa Store

Successful upgrade at Lovisa in Australasia to version 3.26.

Futura Australia recently assisted their customer Lovisa, a fashion jewellery and hair accessories retailer with over 180 stores across Australasia,  http://www.lovisa.com.au,  in upgrading to the latest version of Futuras Retail management software.  Version 3.26 is now available for general release and is already being used by hundreds of Futura users. Lovisa IT Manager, Ching Fu, worked to an extremely tight schedule and successfully upgraded 170+ Australian and New Zealand branches over 2 nights. The remaining branches in Singapore, Malaysia and South Africa were upgraded before…

Menarys Reward Me

Futura4Loyalty – Futura’s Secret Weapon to Dramatically grow your Sales

With price being the deciding factor on the High Street, are you doing everything you can to keep your customers closer and feeling rewarded? Would greater customer insights make your promotions more profitable? What could you do with the details of 40,000 loyal customers and how much extra turnover could that bring you? For a quick way to improve your customer service, get enhanced customer profiles and to give your customers personalised offers so they can buy more of what they want check out Futura’s…

lulu Guinness Royal Exchange Store

Lulu Guinness selects Futura EPOS and Retail Management Solution to power international growth

Lulu Guinness, famous for its unique and quintessentially British designer handbags and accessories, has selected the Futura EPOS and retail management solution to drive further performance across its retail network including stores in London, New York and its growing international on-line business. Strong web integration combined with multi-language, multi-currency support were important factors for Lulu Guinness alongside real-time centralised stock management and easy data capture to track and understand its customers.   In addition to core functionality, the company will also be rolling out Futura’s…

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