News

Morleys deploys Squirrel Loyalty at new Bexleyheath store
21 Jun 2017
Pangbourne, 21 June 2017: Morleys Stores is the first to implement Futura’s new Loyalty Card solution signing up over 9,000 customers in the first 15 days of operation at its brand new department store in Bexleyheath, which opened in April.
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Getting a handle on till behaviour – new POS Audit Reports from Futura
22 May 2017
Improving cashier productivity at the till and increasing customer service continue to be some of the big challenges facing retailers of all sizes. Shrinkage too is still a problem. Frequently cashier performance has been measured by observation alone and even if you use reports to measure some aspects of till behaviour these may not be to the level of detail you would like. But a new suite of POS Audit Reports from Futura will put you in full control with detailed insight as to when and why the till drawer is being opened.
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Have You Chosen The Best Retail Software Solution For Your Business?
26 Apr 2017
Whether you are a small retailer with one or two stores or a well-established brand, choosing the correct retail management system for your business is a major decision. You may be ready to grow your retail business, add web trading, maximise your branches or streamline your Head Office operation to drive up profitability.
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Expanding department store group T J Hughes switches to Futura
29 Jun 2016
Expanding discount department store group T J Hughes, which specialises in premium brands and quality products at low prices, has replaced its legacy retail systems with the popular Futura EPOS and retail management solution to modernize systems and optimise performance as the group expands.
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New menswear brand Steel & Jelly opens shop with Futura EPOS solution for first UK store
17 May 2016
British menswear brand Steel and Jelly, previously available only through selected retail partners, has opened its first flagship store in Birmingham’s new Grand Central shopping centre. Steel and Jelly has selected the Futura EPOS and retail management system with the goal of supporting future expansion at key shopping destinations and to guarantee real time integration in-store and online.
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Designer brand Santoro selects Futura EPOS solution for first UK store
14 Apr 2016
Celebrated global lifestyle designer brand Santoro, has selected the popular Futura retail platform and EPOS solution to spearhead its move onto the UK retail high street, with the opening of its first store in Bath’s Milsom Street.
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Futura boosts the focus on customer experience in-store and online at RBTE 2016 - Stand No 556
03 Mar 2016
Futura Retail Solutions, which numbers leading UK and international lifestyle brands like Cath Kidston, Saltrock and Oliver Bonas among its biggest users as well as many smaller start-up brands, will put the focus squarely on boosting customer experience in-store and online at this year’s RBTE on 9-10 March at Olympia.
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Cath Kidston consolidates Japanese store network with Futura4POS across 27 stores
25 Nov 2015
- Ensuring business continuity and uninterrupted trading on changeover Expanding fashion brand Cath Kidston, which recently bought its Japanese franchise business of 27 stores back from Sanei International, has consolidated its Japanese retail network utilising Futura’s multi-lingual global EPOS solution.
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Expanding fixed price retailer Max 99p to standardise on Futura retail platform
30 Sep 2015
With plans to open 10 to 12 stores per year for the next three years, one of the newest fixed price retailers, Max 99p, has selected the Futura EPOS and head office retail management system to provide a fast, flexible and robust retail solution capable of supporting staff in store and at head office as the brand grows.
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73 Retail goes paperless at the till thanks to Futura and yReceipts
09 Sep 2015
Timberland & The North Face franchise partner 73 Retail deploys yReceipts with Futura at latest Guildford Store Specialist fashion retail business 73 Retail, a UK franchise partner for Timberland and other brands, can now offer digital receipts to customers at stores across the South of England, from Cambridge to Padstow, thanks to the yReceipts application and integration work completed by EPOS and retail systems partner Futura Retail Solutions.
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Lifestyle fashion brand Saltrock expands with Futura
17 Aug 2015
North Devon-based lifestyle brand Saltrock, which set out selling T-shirts with surfing motifs, has gone live with a new EPOS and head office retail management system from Futura Retail Solutions. The new system will help the brand drive performance across an expanding store network nationally and at the same time support strong UK and International online sales.
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Morleys Store Group extends Futura retail solution to latest acquisition
09 Jul 2015
Morleys Stores, the London-based independent department store group, is extending its Futura retail POS and Head Office solution to integrate systems at its latest store acquisition, Camp Hopson of Newbury in Berkshire. Founded in 1921, Camp Hopson joins seven other independent department stores under the Morleys Group, including its flagship store Elys of Wimbledon and is expected to help push group sales beyond the £100 million mark for the first time.
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RBTE 2015 - Futura Retail Solutions demos full EPOS retail management system on stand 556
16 Feb 2015
Lifestyle retailers, department stores and fashion retailers attending RBTE can find out how to enhance their customers' buying experience dramatically by visiting Futura Retail Solutions on stand no 556 for a demonstration of Futura’s EPOS and retail management system. With over 30 years of developing award-winning retail technology, Futura's innovative retail management system is designed to improve the performance of international and lifestyle retailers in omnichannel retailing.
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Futura and Peoplevox support business expansion at This is It
11 Feb 2015
Specialised discount retailer ‘This is it’ which operates stores in the South West of England and a fast growing online business, is the first to benefit from a new relationship between Futura Retail Systems and the Peoplevox warehouse management solution. Integration work by Futura using the Peoplevox API (Application Programing Interface) has created a seamless link between its leading retail management solution and the Peoplevox platform to provide ‘This is it’ with live stock visibility wherever it resides in the business, together with fast and accurate fulfilment for its expanding ecommerce activities.
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Futura’s web services help Howleys Toys level the playing field
03 Feb 2015
Howleys Toys, a family business with over 30 years’ retail knowledge and a member of the Toymaster buying group, has selected the Futura EPOS and retail management solution to improve core retail processes, including stock allocations between store and web, merchandise planning, customer data capture and reporting. By integrating their online and in-store business in a single retail system, Howleys Toys, which has stores in Weymouth and Dorchester, will benefit from increased management control, accurate stock management and better all-round visibility.
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AURES and Futura help landmark department store put on a new face for the future
03 Dec 2014
When Dublin-based Clerys, the world’s first purpose-built department store, reopened in late 2013 after a disastrous flood and subsequent complete remodelling, it chose sango POS terminals from AURES to complement its glamorous new interiors and to run its tried-and-tested enterprise software from Futura.
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5 things you need to KNOW about the New Version of Futura
05 Nov 2014
To improve functionality, increase flexibility and make working with Futura even more productive for both in-store and head office staff, Futura has announced version 3.26 which includes an extensive range of new technical settings, user enhancements and changes.
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Cath Kidston chooses Futura4POS for Shanghai flagship store
08 Oct 2014
With China being one of the fastest growing retail markets in the world, expanding global lifestyle brand, Cath Kidston, has opened a two story store in Shanghai’s most famous upscale shopping street, Huai Hai Road to be its flagship in China. This is the fourth Cath Kidston store in Shanghai to be powered by the new Futura4POS international EPOS and merchandise management solution.
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EDI strengthens brand opportunities for Scottish fashion chain
01 Aug 2014
Expanding Scottish fashion chain Wilkies, which recently opened its eleventh store in Castle Douglas, is stealing a march on the competition. After implementing Futura’s Electronic Data Interchange (EDI) module, Wilkies now has seamless computerised communications to and from leading European brands and trading partners. This includes the German premium fashion label Olsen, where EDI is a mandatory requirement.
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RBTE - Futura Announces Next Generation EPOS and new EDI functionality
05 Mar 2014
For 2014 RBTE Futura Retail Solutions will be demonstrating a new 4th generation, enterprise level EPOS solution, written from the ground up and designed for large lifestyle and fashion retailers, as well as brands looking to expand and trade internationally. In addition the company is introducing new EDI functionality for improved supply chain control and competitive advantage.
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Futura announces next generation EPOS solutions
27 Feb 2014
Futura Retail Solutions is announcing a new 4th generation, enterprise level EPOS solution, written from the ground up and designed for high street retailers fashion and giftware brands that are looking to expand and trade internationally. With its advanced systems architecture and 2-byte character set supporting a wide range of languages, including Chinese, Futura4POS is a fully scalable, real time solution, both highly flexible and easily customised.
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Seasalt Cornwall - Real time visibility of management information and 40% productivity gains support the brand’s growth
04 Dec 2013
Successful lifestyle retailer and Cornish clothing brand Seasalt is expanding, recently opening its sixteenth shop in Chichester. As the brand has developed, so too has its reliance on strong inventory control, all round stock visibility and real time management information.
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How great is your customer service?
19 Sep 2013
Customer service is a major factor in shaping an individual’s shopping experience — when it’s good, it contributes in no small way to continuing loyalty. And it’s one of the elements that defines your brand. But, unless asked, few customers will stop to think about good service. It’s only when it goes wrong that it gets their full attention. And, you’ll either hear about it quickly or lose them as customers. Only occasionally will you get the opportunity to turn the situation around.
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The Cross Channel Experience
15 Aug 2013
This month, Internet Retail Magazine has published a special supplement focusing on the Omni-Channel retail experience. Futura were proud to feature as one of the contributors in the supplement looking at the ways technology should support what the customer expects from today’s retailer when it comes to ‘knowing’ their clients and delivering a seamless service across channels. Giftcards, Customer Loyalty, Stock management; all issues that are heavily dependent on having the right retail software solution both in store and on-line.
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Successful Futura version upgrade at Lovisa in Australasia
18 Jul 2013
Futura Australia recently assisted their customer Lovisa, a fashion jewellery and hair accessories retailer with over 180 stores across Australasia, http://www.lovisa.com.au, in upgrading to the latest version of Futura. Version 3.26 is now available for general release and is already being used by hundreds of Futura users. Lovisa IT Manager, Ching Fu, worked to an extremely tight schedule and successfully upgraded 170+ Australian and New Zealand branches over 2 nights. The remaining branches in Singapore, Malaysia and South Africa were upgraded before the end of the week.
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Lulu Guinness selects Futura EPOS and Retail Management Solution to power international growth
09 May 2013
Lulu Guinness, famous for its unique and quintessentially British designer handbags and accessories, has selected the Futura EPOS and retail management solution to drive further performance across its retail network including stores in London, New York and its growing international online business.
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Futura Retail System Powers Cath Kidston expansion into Chinese Market
17 Apr 2013
Expanding global lifestyle brand, Cath Kidston has opened two, wholly owned stores, in China’s prestigious Cloud 9 and Raffles City shopping malls in Shanghai, both powered by Futura’s international EPOS and merchandise management solution.
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Steamer Trading set to double with Futura
20 Feb 2013
Specialist kitchenware retailer Steamer Trading began life in 1985 on Alfriston High Street in Sussex and today the company operates 27 stores across the South of England in cherished high street locations and each with its own very distinctive character.
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Bosideng choose Futura EPOS
18 Jan 2013
Leading Chinese fashion retailer chooses Futura EPOS for its London flagship store
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Futura cross channel gift card solution set to drive further growth for Cath Kidston
16 Jan 2013
Cath Kidston selected Futura’s e-gift card solution to provide additional flexibility and services for customers looking for easy gift solutions.
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New version of retail management software unveiled at RBTE 2012
11 Jan 2013
New Version of Futura's retail management system helps retailers save money - With improved POS security and more promotional functionality
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New Retail Management Software
01 Jan 2013
Futura's Retail Management System helps retailers to save money with improved POS security and more promotional functionality
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Futura central to DM London's multi-channel offering
18 May 2012
DM London Ltd, the expert luxury and designer watch retailer, has chosen to replace Eurostop with Futura's EPOS retail management solution
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HP chooses Futura One Retail Management System
12 May 2012
HP has chosen Futura to design a simple EPOS and retail management system, Futura One, specifically for retailers with just one till.
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RETAIL SURVIVAL - 7 WAYS TO CUT COSTS
01 May 2012
Retail success is all about adapting quickly to changing conditions. Holding off until ‘normal’ conditions return isn’t an option – this is already the ‘New Normal’. Now is the time to get really focused on your customers and to get the basics right. Futura Retail Solutions explain how good retail habits and continued small improvements to systems and processes will give you the edge.
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