RBTE 2014 – Visit Futura and see our new EPOS solution
Retail Business technology Expo 2014, RBTE, takes place on the 11th and 12th March at Londons Earls Court and at Futura we are busily getting ready to showcase our exciting new 4th generation, enterprise level EPOS solution. Futura4POS has been written from the ground up and designed for large lifestyle and fashion retailers, as well as brands looking to expand and trade internationally. With an advanced systems architecture and 2-byte character set, supporting the widest range of languages, Futura4POS is a fully scalable, real time…
3 Ways to Improve Customer Satisfaction
Best retail habits For over 20 years, we have worked with innovative lifestyle retailers and we have identified the three retail habits the most successful retailers adopt to: improve accuracy and increase customer satisfaction With Futura you’ve got a rich, fully functional management system to help you, so NOW is the time to exploit it and get that competitive edge! Habit No 1 – Learn more about your customers Do you know why your customers love your products and what drives loyalty to your…
Omni-channel – latest buzz word or fundamental necessity?
Multi-channel has seen a huge step change in retailing and it’s one most retailers have more or less embraced. It’s a term we’ve all gotten used to and a strategy that continues to challenge everyone. For customers, it means enjoying a better experience with more choice and convenience in how they interact with your brand and purchase products, without the restrictions of high street opening hours or different time zones. For Retailers it means benefiting from far greater reach than would otherwise be possible, without…
Loyalty – Get Closer to your Customers
Loyalty programmes are no longer the sole domain of large grocery or high-street chains. For many retailers the thought of more equipment or processes at the till could seem off putting, but today’s loyalty card schemes are fully integrated, collecting customer data at the till or on the web, quickly and easily. Loyalty card schemes offer smart retailers a chance to understand what their customers like best, engage customers on an on-going basis and boost sales – often by as much as 10%. For…
The Cross Channel Experience
This month, Internet Retail Magazine has published a special supplement focusing on the Omni-Channel retail experience. Futura were proud to feature as one of the contributors in the supplement looking at the ways technology should support what the customer expects from today’s retailer when it comes to ‘knowing’ their clients and delivering a seamless service across channels. Giftcards, Customer Loyalty, Stock management; all issues that are heavily dependent on having the right retail software solution both in store and on-line. Other topics focused on include…