Successful Futura version upgrade at Lovisa in Australasia

18 July 2013

Futura Australia recently assisted their customer Lovisa, a fashion jewellery and hair accessories retailer with over 180 stores across Australasia,  http://www.lovisa.com.au,  in upgrading to the latest version of Futuras Retail Management and EPOS software, FuturERS.

Version 3.26 is now available for general release and is already being used by hundreds of Futura users.

Lovisa Store

Lovisa IT Manager, Ching Fu, worked to an extremely tight schedule and successfully upgraded 170+ Australian and New Zealand branches over 2 nights. The remaining branches in Singapore, Malaysia and South Africa were upgraded before the end of the week so the complete international upgrade of all Country Head Offices and Branches was completed within 5 days with minimal downtime for the head office users and no downtime for the branches.

 

Ching said “I’m extremely happy with the progress that we have made and really appreciate the support from the team at Futura. We are now looking forward to using the new features in the new version.” 

Lovisa plan to update their website to work dynamically with the Futura database. The Futura Web Services interface allows real time interaction with stock levels and orders can be imported from the website dynamically. Ching is also keen to utilise Futura’s new end of day “Push Polling” technique that automatically sends data back to head office as soon as the POS Report has been completed in each branch. This achieves a very high polling success rate as the branch sends its data through as soon as it manages to connect to head office.

Well done Ching on an extremely successful and professionally delivered upgrade!