From disaster to opportunity – a face lift for Clerys

Nobody wants a disaster but just sometimes it can be a real opportunity, and for Clerys department store, part of Dublin’s retail landscape since 1853, a flood in 2013 provided the impetus to completely remodel the store. While adding glamorous new interiors to ensure its continued attraction as a Dublin shopping destination and one of the world’s first purpose-built department stores, the makeover also provided the opportunity to re-evaluate its shop floor technology.  Clerys wanted to improve the customer experience and tightly integrate its many…

5 things you need to KNOW about the New Version of Futura

To improve functionality, increase flexibility and make working with Futura even more productive for both in-store and head office staff, Futura has announced version 3.26 which includes an extensive range of new technical settings, user enhancements and changes. If you have already implemented the new version and need help using specific features, or if you are thinking about moving up to 3.26 but haven’t taken the plunge, don’t forget the Futura team is here to help. Telephone the team today on 0118 984 1925. For…

Global expansion – why Cath Kidston is using Futura in Shanghai

The shopping experience should be “as enjoyable and easy as possible” according to Mike Padfield, IT Director for Cath Kidston. Designed specifically for high street retailers that want to expand and trade internationally, our new enterprise level EPOS solution guarantees full stock visibility across the entire estate and continuity of trading – even if network errors or server interruptions are experienced. It’s also hardware and database independent, running on both Windows and Linux. So, when Cath Kidston opened a two storey store in Shanghai’s most…

If you integrate & connect you’ll improve warehouse productivity & customer expectation

It has been quite astonishing how rapidly smart phones and mobile devices have become commonplace. Today’s consumer is always connected; they can browse and shop 24/7 whether at home, or on the move. It’s something you can’t ignore and successful retailers are those who adapt to the new mobile world. While tablets and in-store wi-fi can enable staff and improve the shopping experience, understanding how and when to adopt new technologies remains challenging. The important thing is not to lose sight of the basics, because…

EDI – the secret to supply chain control

Ecommerce

Retail systems specialists Futura explain why EDI is the next big thing for mid-tier retailers. Successful retail operations depend on strong supply chain control. This is especially important for lifestyle and fashion retailers, where the agility to respond rapidly to seasonal demands and changing styles is critical.  But with more channels and more products, an increasingly switched on consumer and a truly global supply base, it gets more and more complex. Manual systems simply can’t keep up which is why we believe electronic data interchange (EDI)…

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