Committed to Five Star Support – New Support Software Promises Further Improvements
The Best Support In The Industry We kick off 2017 with a new commitment to assist our customers with the best support in the industry and as part of this, we are introducing new support software to further streamline processes and improve our response. Support is probably one of the last things on your mind when you are choosing a retail management system or EPOS software. It’s one of those difficult to quantify areas that you can only fully appreciate once you’ve had an issue…
Merry Christmas from Futura
A look back at developments in 2016 As Christmas fast approaches we hope your stores are bustling with activity. Here at Futura we have had a very busy end to the year with a rush of new store openings as we headed into the festive season! We’ve been excited to work with several new brands this year, including expanding discount department store group T J Hughes, which specialises in premium brands and quality products at low prices and the first Superdry franchise store in Ireland. Many…
How to handle carrier bag costs at the till
With the introduction this week of the new law on charging for carrier bags here at Futura we have had a number of support calls asking how best to manage this at the point of sale. You have two options available to you; 1. Create carrier bags as items. Create an item in your item screen and then goods in bag stock to avoid negative stock levels. This option allows you to capture the bag sales quickly at the POS by either setting up a hot…
WHAT’S NEW FROM FUTURA in 2015? – an update from Futura’s recent User Group Forum
What did you miss? Well, in addition to exciting new features to standard Futura ERS, Futura’s new POS solution was unveiled in Reading last month to leading lifestyle retailers at our UK user forum. Database and operating system independent, Futura4POS works seamlessly with Futura’s Enterprise Retail System, but is equally at home with other standard ERP platforms such as SAP. Using an entirely modern, Java based, IT architecture, Futura4POS delivers what progressive lifestyle and fashion retailers need, especially brands looking to expand and trade internationally. A…
Are your systems talking?
Keeping your store and online customers happy means delivering great performance. This depends on a multitude of fine-tuned elements and functions covering every aspect of your business. Ensuring all these systems and processes talk to each other, is more important still. I believe your challenge is not just about integrating online and offline channels. The key is real time inventory, but this requires your EPOS and retail management systems, warehouse applications, e-commerce systems, customer analytics, loyalty programmes and accounting to be connected seamlessly. The fall-back…