Boosting customer experience in-store and online
A raft of new possibilities at RBTE – see us on stand No 556. It’s that time of year again! Retail Business Technology Expo, the top UK retail technology event opens this week at Olympia, offering you the best chance to get close to some of the latest tech developments and we are gearing up to showcase a range of new features and releases. Our focus is very firmly on how we can help lifestyle, department store and fashion brands like you improve the customer experience…
The Cross Channel Experience
This month, Internet Retail Magazine has published a special supplement focusing on the Omni-Channel retail experience. Futura were proud to feature as one of the contributors in the supplement looking at the ways technology should support what the customer expects from today’s retailer when it comes to ‘knowing’ their clients and delivering a seamless service across channels. Giftcards, Customer Loyalty, Stock management; all issues that are heavily dependent on having the right retail software solution both in store and on-line. Other topics focused on include…