Futura News
Boosting customer experience in-store and online
A raft of new possibilities at RBTE – see us on stand No 556. It’s that time of year again! Retail Business Technology Expo, the top UK retail technology event opens this week at Olympia, offering you the best chance to get close to some of the latest tech developments and we are gearing up to showcase a range of new features and releases. Our focus is very firmly on how we can help lifestyle, department store and fashion brands like you improve the customer experience…
This year’s roundup from Futura
– Tina Royall reviews how customer feedback has helped to shape EPOS developments It’s been an exciting year for Futura as more and more retail brands use our EPOS and inventory control systems to support their growing businesses. New clients include Saltrock, a north Devon lifestyle brand; Santoro, a global retailer of design-led gifts and apparel; Steel and Jelly, a contemporary menswear brand; and Max 99p, one of the UK’s newest fixed-price retailers. Our long-standing client, Cath Kidston, has expanded into Japan using Futura4POS to consolidate its…
Futura4POS eases international expansion for Cath Kidston
Breaking into lucrative international markets, especially the Far East and China, is an obvious next step for many UK-based fashion and lifestyle brands where rising incomes and with it the desire for western goods appears unstoppable at the moment. But although it is a very desirable goal, it is not without its challenges. Different currencies and payment systems, cultures and languages are just a few of the things to consider as part of your expansion strategies.A suitable EPOS environment that allows central deployment and updates…
New fixed price retailer scales up with Futura
The news of the merger of 99p Stores, a long standing Futura customer, with rival Poundland, has put the spotlight firmly on the growing success of the fixed price retail model. Alongside Lifestyle and Fashion brands, this specialist retail sector has found plenty of reasons to go with Futura’s retail platform. The UK’s newest player in this sector, Max 99p, which has plans to open 10 to 12 stores per year for the next three years, has switched to Futura’s EPOS and head office retail…
Going paperless… at the till
Sometimes an innovation comes along that’s so obvious you wonder why it hasn’t been done before. yReceipts, which delivers email receipts direct from the till, falls straight into that category. It’s certainly worth a closer look. It’s one of the simplest ways to add value to your customer experience and at the same time encourages customer interaction beyond the store. You can use it to automatically promote offers and related products, and it is straightforward to implement with your Futura EPOS platform. yReceipts makes the…