Omni-channel – latest buzz word or fundamental necessity?
Multi-channel has seen a huge step change in retailing and it’s one most retailers have more or less embraced. It’s a term we’ve all gotten used to and a strategy that continues to challenge everyone. For customers, it means enjoying a better experience with more choice and convenience in how they interact with your brand and purchase products, without the restrictions of high street opening hours or different time zones. For Retailers it means benefiting from far greater reach than would otherwise be possible, without…
Group Training Sessions for 2014
On the Futura website today has been released the group training session dates for 2014. Over the years many of our customers have benefited from group training seminars run at our training facilities in Tidmarsh, Reading. These sessions are open to all our customers and provide a highly cost effective option to train new staff or refresh existing staff knowledge. At a cost of only £110-00 + VAT per delegate per day, including light refreshments and lunch, this is unbeatable value. To ensure the quality of…