Service and Consulting based on a proven principle: The principle of short routes

Successful project planning and implementation according to schedule is only one aspect of our work – the long-term market success of a customer due to our contribution is the real yardstick. Reliability and operational safety are therefore the key quality criteria of our services.

We provide comprehensive assistance for software and hardware issues. With first-class support, from local service teams with professional expertise at your disposal and people on whom you can always rely.

The service concept provides the best possible protection for your investment, ensures maximum operational uptime and effectively future-proofs your system. Our services provide our customers with professional support to ensure optimal operation of the FuturERS systems – at a fixed price. The Remote Services round off our product portfolio – for instance during the introduction phase or when implementing release updates.

To develop, distribute and provide support for high-quality solutions is the supreme objective of our company group. To give the users the knowledge and the familiarity to handle our systems is another major principle of our company philosophy. This is why we offer an interesting and comprehensive training course programmes, based on practical experience and examples and up-to-date technical information.

Our product training courses and workshops enjoy an excellent reputation. Regular surveys among our customers prove that. A flexible partner network throughout the world enables rapid assistance at any time. A business partnership aiming for long-term success needs this proximity, during the initial strategy development and concept consulting phase as much as during subsequent installation and customer service.

You receive everything from one source:

 Project management

 Retail software consulting

 Coaching / Training /Workshops /Seminars

 Helpdesk - direct, immediate help

 Support

 Installation service

 Managed services

 IT outsourcing

 Fixed service offers